Want to redeem a discount but it just won’t work? This can have various reasons. It is best to read the terms and conditions of the discount voucher again carefully. Maybe the discount code is not valid on reduced items or only from a minimum order value.
An error message appears when you try to verify your card? Check if you have entered all the data correctly and try again. Enter the name and card number exactly as it is written on the card and do not forget the letters.
In our FAQ you will also find an overview of answers to frequently asked questions.
And last but not least you have of course the possibility to contact us. We are happy to help!